Innovative and creative solutions for complex real estate problems.

Property Management Services


The Sherman Agency, Inc. has the experience and expertise to handle the wide variety of issues that are associated with managing all types of properties, from single-family homes to large industrial campuses. We take care of all the properties we manage as if we own them ourselves, and in many instance we do own these properties ourselves. 

We believe that our tenants and residents deserve a good home and/or a good place to conduct business, and we make every effort to make sure that goal is achieved.

Service Guarantee

We pride ourselves on our Service Guarantee which states that requests from residents or tenants will be responded to within four hours, and any request will be resolved within twenty-four (24) hours. If the issues cannot be resolved within the twenty-four hours, we will contact the resident or tenant and inform them of a plan of resolution and an approximate time frame for the completion of work. We will make the best effort to set convenient service hours for the resident or tenant except in the case of an emergency.

24-Hour Emergency Service

Emergencies don’t always happen during normal business hours. We have an efficient 24-hour emergency system that allows us to direct a problem to our on call vendors at any hour of the day.

Vendors

We use highly skilled vendors, many of which we have used for several years. We require a high level of service quality and courtesy. Our vendors are very proficient in their trade and they work very hard to accommodate our resident and tenant's needs.

Accounting & Bookkeeping

We have an in-house accounting and bookkeeping staff to take on all types of projects. We work on a cash basis and use the real estate commission tested & approved Yardi Genesis 2 property management software. We take pride in providing our owners and tenants with current and accurate information.

Qualifying Criteria

When qualifying a potential tenant, we are fair yet firm! We review credit, rental and criminal history. We contact references, current and previous landlords as well as current and previous employers. It is our goal to find the highest quality tenant for our properties. 

  • Credit Reports: Our property managers and leasing agents have a direct connection to TransUnion credit reporting services. We obtain a credit report which tells us the applicant’s current and past performance toward meeting their financial obligations. It also tells us their monthly debt, credit score, and shows their previous addresses (which we compare to addresses listed on the application.) Applicants must meet established credit standards. 
  • Criminal Record Checks: We pull the county/state criminal records for all applicants. If anything appears on the criminal record we analyze the potential risk of them being detrimental to the safe operation of the property. 
  • Landlord/Employer/Personal References Checks: We personally talk to past landlords and ask detailed, open ended questions about the applicant’s past performance. 
  • Property Tax Search: If a private individual is listed as a previous or current landlord we will pull the tax records and verify that the person listed actually owns the property.

Once a resident/tenant has been approved to reside at one of our properties the work really begins. We are committed to knowing our tenants and establishing an open line of communication with them. The majority of our tenants are long-term tenants and we believe that you don’t get a tenant to lease from you for over twenty years if you are not doing a good job at managing.

Privacy Policy

The Sherman Agency, Inc. respects the privacy concerns of all visitors to theshermanagencyinc.com website. We are proud of our information practices and we want you to know the steps we take to protect the personal information we collect on this website. 

Information Usage 

Personal information provided is only used to identify you and communicate with you. We do not sell personally-identifying information nor distribute any personally-identifying information to any non-affiliated parties or other third parties for the purpose of solicitation. 


Equal Housing Opportunity: At The Sherman Agency, Inc. we pledge to do business in accordance with the Federal Fair Housing Law. In this regard we are committed to the letter and spirit of the U.S. policy for the achievement of equal housing opportunity through the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.